Privacy Policy for CyberIvo

Effective Date: January 1, 2025

1. Introduction

Welcome to CyberIvo. We are an advanced platform for professionals responsible for company security, offering specialized courses on access policy and incident response. Protecting your personal data is a core commitment, and this Privacy Policy describes how we collect, use, and safeguard your information.

2. Information We Collect

• Account Information: Name, email address, password, and phone number you provide when registering.
• Profile Data: Job title, organization, and professional interests shared to enhance your learning experience.
• Usage Data: Access logs, course progress, device type, browser version, IP address, and session duration.
• Communications: Messages you send via our support channels or feedback forms.

3. How We Use Information

We use your data to deliver and improve our security training services, manage your account, respond to inquiries, send important updates, and customize content based on your role and interests. We never use your personal information for unrelated promotional activities.

4. Cookies and Similar Technologies

CyberIvo uses cookies, web beacons, and similar technologies to remember your preferences, maintain secure sessions, and analyze platform usage to enhance functionality. You may disable cookies through your browser settings, but certain features of the site may not function correctly if cookies are blocked.

5. GDPR Compliance

In accordance with the General Data Protection Regulation (GDPR), CyberIvo acts as the data controller for the personal data you provide. We collect and process your information only with your consent or as necessary to fulfill our contractual obligations. You have the right to access, rectify, erase, restrict processing, object to processing, and request data portability. To exercise these rights, please contact us using the information below or via our contact form.

6. Data Sharing and Disclosure

We do not sell, rent, or services your personal data. We may share information with trusted service providers who assist us in operating the platform, provided they adhere to strict confidentiality measures. We may also disclose data when required by law or to protect our legal rights.

7. Data Security

CyberIvo employs industry-standard administrative, technical, and physical safeguards to protect your information against unauthorized access, alteration, disclosure, or destruction. We regularly review our security measures to maintain the integrity of our platform.

8. Data Retention

We retain personal data only for as long as needed to provide services, comply with legal obligations, resolve disputes, and enforce our agreements. After this period, we securely delete or anonymize the information.

9. Third-Party Links

Our platform may include links to external websites or resources. CyberIvo is not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party services you access.

10. Children's Privacy

CyberIvo is intended for individuals aged 16 and older. We do not knowingly collect personal data from children under 16. If you believe we have inadvertently collected data from a minor, please contact us immediately.

11. Updates to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will post the revised policy on this page with a new effective date. Continued use of the platform after updates constitutes acceptance of the revised policy.

12. Contact Information

CyberIvo
Address: 301 Front Street West, Toronto, ON M5V 2T6, Canada
Phone: +14163102175
Business ID: 413391954

If you have questions, concerns, or wish to exercise your data protection rights, please visit our contact form or reach out to our data protection officer at the address above.